About Us > Our Services

eCreek Provides Customized Solutions

  • Customer Growth and Retention – Customized in-bound
    customer service programs designed to prevent customer
    defection and in-bound or out-bound programs to“win back”
    lost customers. Driving increased customer value through
    targeted up-sell/cross-sell programs.
  • Customer Acquisition - In-bound and out-bound sales,
    order entry, lead generation, product information, subscription
    renewals and database management.
  • Customer Care and Back-Office Processing – Customer
    service and technical support, order and payment processing,
    eCommerce and catalog support, continuity services
    and rebate processing activities, billing information, issue
    resolution, policy management, account change, reservations,
    loyalty clubs, investor inquiries and warranty calls.
 
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