eCreek Provides Customized Solutions - Customer Growth and Retention – Customized in-bound
customer service programs designed to prevent customer defection and in-bound or out-bound programs to“win back” lost customers. Driving increased customer value through targeted up-sell/cross-sell programs. - Customer Acquisition - In-bound and out-bound sales,
order entry, lead generation, product information, subscription renewals and database management. - Customer Care and Back-Office Processing – Customer
service and technical support, order and payment processing, eCommerce and catalog support, continuity services and rebate processing activities, billing information, issue resolution, policy management, account change, reservations, loyalty clubs, investor inquiries and warranty calls.
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